Our Anchor Euro 24 plan includes 250 minutes and SMS, along with 2GB of high-speed data for £3.5 per month. This plan is valid for 24 months and easy to renew, the plan also comes with free HD VoLTE and Wi-Fi Calling, helping you stay connected even indoors.

Free Roaming

Data roaming is capped at 2GB of the data allowance. Any additional data usage will be subject to standard roaming charges.

Free roaming is applicable to selected EU countries only. The list of countries is as follows:

EU Destinations

EEA Countries

Additional countries included in free roaming

When roaming in the EU, a data cap of 2GB applies to your plan.

Global Roaming

If you are traveling outside of the EU, allowances in this plan will not be consumable. Please refer to our Global Roaming Extras for connectivity outside the EU.

1 - Delivery, Setup & Coverage

SIM Delivery: Order before 3 PM for same-day dispatch via Royal Mail. Expect your SIM in 1-3 business days (subject to postal network conditions or strikes).

Keeping Your Number: Once your RWG SIM is activated, you can request to port your old number. Request before 5 PM for a next-working-day transfer (requests after 5 PM take 2 working days).

Our Guarantee: If your transfer is delayed, we will automatically credit your account with 1GB of free data for every day of lost service.

5G Connectivity: Enjoy the speed of 5G on compatible devices (Android & iOS 16.4+) within 5G coverage areas. If you leave a 5G zone, your phone will seamlessly auto-switch to 4G to keep you connected.

2 - Cancellations, Refunds & Fair Use

14-Day Refund Window: If you change your mind within the first 14 days of activation, you will receive a prorated refund for any unused allowances (minimum £0.01 refund applies).

Canceling Later: After 14 days, you can cancel at any time. You will simply keep your allowances until the end of your current cycle, after which they will expire.

Note: Refund and cancellation facility is only applicable to our 12-month and 24-month contracts.

A refund is applicable only to cancellations received within the first 14 days of activation. Services that you have already used (minutes/SMS/data out of your allowance) will be charged along with 20% VAT and the remainder will be refunded. Read the detailed terms & conditions.

No refunds will be applicable after the first 14 days. This plan renews automatically for another 12-month term at the end of your contract period to ensure uninterrupted service, unless you cancel within the first 14 days after renewal.

After the first 14 days of activation, early termination charges will be applicable. We calculate early termination charges with the following formula:

Early termination charge = ([Cost of your current plan]/2) x Number of months left in your contract

Leaving RWG (PAC Codes): If you decide to switch networks, we provide Ofcom-compliant PAC/STAC codes valid for 30 days, ensuring a smooth exit.

Fair Usage Rules: Your allowances do not roll over to the next month. Once exhausted, standard rates apply. Please note these plans are strictly for private, non-commercial use in a mobile handset.

Helpful Links: Acceptable Usage Policy | Usage Terms & Conditions | Ofcom Regulations