Staying connected in the face of Covid: Introducing our global IoT platform

5th June 2020

We’re all about communities and connections here at RWG Mobile. Our belief in the awesome power of communities is what brought us to life five years ago. It’s what led to our acquisition of Digital Peaks, an e-healthcare and e-socialcare provider doing great work to keep the vulnerable connected through the US healthcare market – in 2019. And to continue to bring new, deeply-rooted digital services to communities of all kinds, we’ve recently launched our global IoT (Internet of Things) platform.

The world is full of intelligent digital devices – smart energy meters, smart speakers, connected cars and wearable tech are everyday examples – that make our lives simpler, safer or just more entertaining. When you connect them together – in an Internet of Things – and allow them to talk to each other, to databases and to human and machine intelligence, things get really interesting.

Simply put, this means we’re now giving IoT operators – no matter how scattered their communities of customers and users may be – the right mobile network connectivity in the device at the right price and time. Managed through one of our SIM portfolio managers, IoT operators can use our platform to keep teams and technology connected, leveraging data from every aspect of their operation and turning it into accessible, actionable insights.


There are countless communities that will benefit from such insights, but none more than healthcare; particularly given the current Covid crisis. Isolation, social distancing measures and a rise in pressure may have threatened to disconnect patients and medical staff but our global IoT platform has ensured that isn’t the case.


High innovation, deep connections, broad care


Building on our IoT platform, we are now beginning to implement innovative remote patient monitoring (RPM) for healthcare providers in the United States. Our RPM is capable of reading the three vital signs of health and wellbeing – temperature, blood pressure and blood oxygen levels – for patients suffering with, or recovering from, long term illness. It’s hoped trend analysis will also detect early signs of the novel Coronavirus. Our RPM comprises:


  • RWG’s Home Health Hub
  • A Digital Fingertip Pulse Oxymeter
  • A Digital Thermometer
  • A Digital Blood Pressure Monitor
  • RWG Secure Mobile Connectivity


A patient needs simply to take a reading of their vitals using one of the devices provided. The results are automatically sent directly to their RWG Home Health Hub, which transits the data to a Population Health Management cloud based system where it’s instantly shared with the Electronic Medical Records (EMR) system of the Healthcare Organisation. At this point, any red flags are seen by the medical staff who will swiftly contact the patient with the next steps.


As easy as 1,2,3


It really is as easy as one, two, three:

  1. Device. Equip citizens with a bluetooth or cellular connected device capable of gathering and sharing patient data.
  2. Application. Provide a hub that can receive said information and collate it in a way that allows action and analysis.
  3. Integration. Take these insights and empower medical staff to provide better treatment to not only the patient in question, but patients across the country.

In the face of Covid-19, RPM allows patients to maintain isolation, medical staff to avoid risky interaction, and the wider government to collate previously untapped insights that could ultimately mean the difference between life and death – all whilst keeping alive that connection we all need, know, and love.

We’ve already signed with 433 mobile operators globally, launched a multi-network SIM card in 180 countries, and are working with several US healthcare partners to implement RPM – but more on that later.


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How communities can be the remedy to loneliness, depression and illness – The Digital Peaks acquisition in context

27th August 2019

We all need our personal space, time to ourselves, room to think and breathe. Some of the time at least. But as the world around us heaps unplanned pressures on society – with mostly unforeseen and unfortunate consequences – history, religion and science can all agree on a single, forgotten truth: We were never meant to be alone. We are social animals wired for cooperation by our genes, and so poorly equipped to deal with loneliness. That’s why solitary confinement is considered the severest of punishments. And it’s why people marooned in their homes by age or illness so often succumb to depression and early death.


Cutting our anxieties down to size, reassuring us in dark moments, lending a helping hand – that used to be the job of tribes. Nowadays communities that care – of whatever kind – are probably still the most powerful antidepressants known to humankind. Before oh-so-very-recent myths such as ‘The Self-made Man’ and ‘There is No Such Thing as Society’ so effectively promoted selfishness, everyone understood that membership of a tribe or community was the key to survival, sanity and prosperity. 


In 2016 a small business called Digital Peaks Technology  set out to tackle – in essence – a challenge of community membership. Aging populations, the spiralling cost of healthcare and failing social cohesion has isolated millions of people from family, friends, carers and practitioners, perhaps no more so than in the United States. Digital Peaks aimed to solve that challenge through technology. It was a reasonable bet that Unified Communications (UC) combined with the digitisation of workflows and services could give patients access to friendly faces, care on demand, remote monitoring and consultation with physicians. When they were unable to go to the doctor, the doctor could – virtually at least – come to them. 


Now, community is a subtle, multifaceted, shape-shifting thing. You can digitise one service and offer it in just one flavour and you’re likely to engage just the few. But digitise lots of overlapping services and offer them in many flavours and you engage a majority. Equip that majority to control their own destiny – create their own flavours and flavour combinations, for example – and now you’ve created a community. It was just that problem – creating engagement through aggregated services – that RWG originally solved for Digital Peaks. Our JOYN technology and app saved Digital Peaks the time and cost of a major digital process reengineering project. And while it may have only worked initially on mobile platforms – which won’t be everyone’s cup of tea – Digital Peaks’ early impact convinced us of their promise. 


Time has passed and in that period RWG has pursued our goal of building a community-first communications services provider. We’ve received new investment, and with it came access to novel technologies. For example, Internet of Things (IoT) technology capable of the subtlest and least intrusive monitoring of people’s physical health, activity levels, and location. And artificial intelligence (AI) systems with the ability to build an accurate picture of a person’s overall wellbeing from multiple signals, as well as alerting the community to that person’s likely needs when they aren’t able to ask for themselves. And finally the ability to migrate smart digital services onto more accessible devices like smart speakers and televisions. 


So when it became clear that Digital Peaks needed help to realise the full potential of their vision and solution, we stepped in. In March 2019 we took a majority stake in the business. It brought us extra market and solutions know-how. It provided accelerated access to innovative UC-as-a-Service solutions from Counterpath Inc. And importantly, the acquisition reassured Digital Peaks’ US partners and prospects, so that we were able to secure a significant contract with a major US healthcare provider. Essentially, it was a beneficial and profitable deal from the outset. 


That’s really important, because without profit we can’t fulfil our purpose, which encourages us to empower communities of all kinds. It also spurs us to create benefit through innovation.  We’re just beginning the process of building on the Digital Peaks foundations, thinking about how we bring all that interesting technology to bear. Applying the tech is just a part of the challenge. It could allow us to build pictures of people’s lives in previously unimaginable detail and clarity.  But just because we can does not automatically mean that we should. We ought to create that picture, infer meaning, determine action, only when and where it needs to be done. And then, only with consent. Individuals needs to be able to control that consent, the community needs to be able to audit the outcomes, and so on. Because the other essential elements of any community are trust, respect and shared rights. And that’s probably a whole other discussion. 


Especially important to us are communities of the disadvantaged, so we’ll be championing healthcare and social care as a priority. But really, every kind of community could be built, or built stronger, with the right knowhow and platforms. No one needs to be alone. 


RWG’s acquisition of Digital Peaks marks the start, then, of an exciting new chapter for our business, and hopefully our communities. We’ll keep you posted on progress. 


University Survival Tips for Freshers Week and Beyond!

28th September 2017

University survival tips for Freshers Week and beyond


You’ve got the grades to study your chosen degree, you’ve crammed as much stuff as you can possibly fit into your parents’ car (plus a bit extra), and you’ve moved into your new home for the next year on your university’s campus. Now your parents have left you in your new room, you’ve probably still not unpacked, and you’re likely to be thinking, “now what?”

Between moving to a new and unfamiliar city (with no Bank of Mum of Dad within easy reach), making new friends, and studying full-time, your first year at university as a Fresher can be very daunting. For many students, it’s their first foray into becoming a ‘proper adult’, as you’ll now need to manage your finances (responsibly, might we add), as well as feed yourself, do your washing, and motivate yourself to attend lectures and do your assignments.

This might all sound scary, but there’s no need to panic! Make sure you’re properly prepared with our university survival tips for Freshers Week and beyond…


  1. Learn how to budget your money


Between paying your tuition and accommodation fees every quarter, to having to buy food, toiletries, tickets to travel on public transport, and other essentials on a weekly basis, university is an expensive experience that you need to budget for. Make sure you know how much money you’ll have from your student loan each quarter, work out how much you’ll need to spend each week, and stick to it.

One important thing to bear in mind is that because of Freshers events, many students overspend on alcohol and event tickets in the first week of university. If possible, save a bit of extra money in advance to accommodate for this; you don’t want to eat tins of value beans for the first few weeks of university.


  1. Move into your accommodation early


The earlier you move into your new home for the year, the more time you have to familiarise yourself with where everything is located on campus, as well as meet the people you’ll be spending the next 3 years with. You won’t be the only one exploring the campus beforehand!

Additionally, as much as many of us hate unpacking, you should also get this done as soon as possible to ensure you have some time to check you have everything you need before your lectures, seminars, and assignments get into full swing. However, you should keep your door propped open to encourage other people in your dorm to pop their head into your room and introduce themselves.


  1. Familiarise yourself with your new town or city


Now that you’ve unpacked, introduced yourself to your new dormmates, and located the canteen and lecture halls on your campus, it’s time to explore your new town or city. This means finding out where your nearest doctors surgery and pharmacy are, the most popular venues for Freshers events, and the most convenient and affordable places to do your weekly food (and alcohol) shop.

As well as familiarising yourself with the local train and bus services (or at least how to get to the stops you need), you should also be aware of where you can order taxis from. If you get lost on a night out, this is essential for ensuring you get home safe and sound.


  1. Choose your events, clubs, and societies wisely


When you’re at your freshers’ fair, it can be tempting to sign up to as many societies possible to make new friends. However, you’ll only have so much time to fit each society’s events around your lectures, assignments, and other activities, and joining fees can get costly if you’re not careful.

Of course, joining societies is a great thing to put on your CV when you do graduate and apply for jobs, as well as being a good way to feel more involved with your university, and widen your social circle. Our advice? Research as many societies as possible before putting your name down!


  1. Take advantage of student discounts


Student discount is the one thing that most people miss when they leave university, and it’s something that you should definitely be taking advantage of when you’re having to budget for your weekly food shop, textbooks, boozy nights out, and everything else! That way, you can feel a little less guilty when you buy yourself a new going out dress.

Although many universities issue student IDs, these won’t be accepted everywhere. As the NUS extra card is accepted in so many places, it’s worth paying the £12 for the year, and you even have to option to buy a 2-year or 3-year NUS card. In fact, this works out cheaper in the long run!


Already signed up for your NUS extra card? You can get 50% extra on all top-ups with RWG Mobile!

To find out more about RWG Mobile, contact our team.


RWG are visiting Cardiff and Swansea University’s Freshers’ Fairs!

25th September 2017

RWG Mobile are excited to announce that we’ll be visiting Cardiff and Swansea as part of their Freshers’ Fairs, where we’ll be offering students the opportunity to sign-up for FREE SIM card and a chance to WIN FREE CALLS FOR THE REST OF THE YEAR!

All you need to do is visit us at your University’s Freshers’ Fair and sign-up for a SIM card to be in for your chance to win.

At RWG Mobile, we know that being a student can be expensive, which is why we offer affordable and flexible packages so you only have to pay for the calls, messages, and data you’ll use each month. You can also choose a new package to suit your needs every time you top-up!

To sign-up, just visit our stand at the University Roadshow, and you can walk away with your new SIM in 5 minutes; all you need to provide us with is your name, address, phone number and email address.

Additionally, if you sign-up using your NUS extra card, you’ll get 50% extra every time you top-up. You can also get in touch with our team and arrange a time to chat about RWG Mobile on the day you visit us at your university.

To find out more, come and visit RWG Mobile on the following days:


  • Cardiff University (International Student): 22nd September
  • Swansea University: 25-26th September
  • Cardiff University: 27th-28th September


Things you’ll know if you went to school in Wales

19th September 2017

1. Starting the day by greeting your teacher with “bore da”.

2. Answering the register with “yma” every morning and afternoon.

3. Asking “ga i fynd i’r ty bach os gwelwch on dda?” every time you needed to use the toilet.

4. Dressing up in a traditional Welsh costume for St David’s Day.

5. Taking part in the yearly school Eisteddfod, and excitedly wearing the colour of your ‘house’ (which was usually green, yellow red or blue).

6. Sitting through countless episodes of Pobol Y Cym and Pam Fi Duw? in Welsh lessons.

7. Going on yearly school trips to Tenby beach and Oakwood Park, as well as having been to St Fagans, Big Pit, Llangrannog, and Techniquest so many times you’ve lost count.


8. …speaking of Llangrannog, you were also terrified of The Black Nun.

9. If you lived in South Wales, then you probably went on a good few trips to Bristol Zoo too.

10. Singing in Welsh during assemblies (and most likely not understanding the words).

11. Calling everything you like either “lush” or “tidy”.

12. Greeting your friends with “alright, butt”.

13. Looking up translations of naughty words in the Welsh dictionary.

14. Buying homemade Welsh cakes at the school fete.

15. Half of your classmates having the surname “Jones”, “Davies” or “Evans”.

16. Only knowing the “gwlad, gwlad” part of the Welsh national anthem (but singing it anyway).

17. Struggling when being tasked with drawing your country’s own flag.

18. Having both “happy birthday” and “penblwydd hapus” sang to you in Welsh and English, and experiencing twice the embarrassment.

19. Trying to pronounce Llanfairpwllgwyngyllgogerychwyrndrobwll-llantysiliogogogoch


20. …and showing off to your classmates at every opportunity if you could do so successfully.


21. Debating whether it was cooler to have a short or a long tie.

22. Impressing your friends by driving for new car to school when you finally passed your test.

23. Saying “thanks, drive” as you exit the school bus.

24. Expressing your distaste of something by saying it’s “uch a fi”.


How to Take the Perfect Selfie

12th September 2017

How to take the perfect selfie: top tips for the Valley’s diva!


There are a few things we love in the Valleys; taking trips to Barry Island when it’s sunny, ordering half and half in the takeaway, wearing fake tan (because it rarely is that sunny), and of course, taking selfies on our mobile phones!

In fact, selfies have become so popular that a certain Kim has brought out her own book on the subject, which is rather aptly entitled ‘Selfish’ (and is obviously the perfect addition to any bookshelf).

However, though most of us haven’t quite reached that level of obsession, we all want to snap a good selfie, but know it’s not easy taking the perfect one. You need to be familiar with your good side, strike the most flattering pose, and ensure you have the right lighting before it’s social media ready.

Luckily, Kim Kardashian is here to provide plenty of valuable tips and inspiration for your own!

Want selfie-taking skills that rival the selfie queen’s? Here’s how the Valley’s diva can take the perfect selfie…


Know your best angle and use it


It’s not just Kim that’s a selfie expert. Have you ever noticed that singer, Ariana Grande, always seems to be ‘papped’ from her left side? In fact, rumour has it that she once demanded that only the left side of her face was shot during a photoshoot in Sydney…

It’s pretty much a given that selfies are more flattering if you turn to the side slightly, rather than stare directly into the camera lens. We also all have a ‘best side’, so find out which is yours is, and like Ariana, don’t let a pap get your bad side! Protect yourself with anti-paparazzi clothing, or consider the cheaper alternative; the humble hoodie.


Keep your head up!


Now that you’ve found your good side, it’s time to get your head tilt on! According to the selfie queen herself (Kim Kardashian), you need to keep your chin down and hold the camera at a higher angle than you usually would, as well as tilt your head at an angle. This will highlight your cheekbones, make your eyes look bigger, and erase any hint of a double chin.

Just remember; tilting your head up may work for Kim, but if your makeup has left you with an orange Umpa Lumpa line, blend it in first!


Find the most flattering lighting


Another of Ariana’s demands was that no photographs were to be taken of her in natural light, though this has actually been proven to be the most flattering type to use! To make the most of it, snap your selfies facing open windows and doors, or use a softly backlit wall if you’re trying to get a selfie before you head out for a night on the town…

If taking selfies in natural lighting, don’t forget to put the light behind you; an angry, squinty expression won’t do anyone any favours. Trust us on this one.


Drop the ‘duckface’


Despite what many think, the duckface pose isn’t cute. It’s become a cliché, and you’ll look like you’re trying too hard if you’ve pulled out this look for every selfie in your Instagram feed.

A natural smile always looks best, but if you’re not a big smiler, you can tone down the pout by sucking in your cheeks and leaving your lips slightly apart. Yep; it seems the fish face is the new duckface (but it’s far more flattering).


Don’t go overboard with the filters


Smoothed out blemishes, whiter teeth, and brighter eyes… it can be tempting to use a beautifying app on any selfies you look less than perfect in, but too much editing will be obvious (which can get pretty embarrassing). Just think about it; you don’t want to meet someone on Tinder, and your date to get a shock when they see how different you look from your pictures!

Instead, lightly adjust the lighting and contrast, and use a subtle filter to add an ‘edgy’ feel; Instagram’s Clarendon and Valencia always go down well.


Get the background right


You’re not the only thing that needs to look great in your selfie; the right background can add interest (to both how the photo and how your life is perceived), and make all the difference between someone liking your picture or simply scrolling past it without a second glance. Plus, with so many lovely places available to use as a backdrop (such as Cardiff Bay and Pen Y Fan), you don’t need to venture far from the valleys to take the perfect selfie!

Just beware of possible photobombers just waiting to run your selfie; you can trust no one, particularly during a heavy night out…


Additional advice for…


Mirror selfies


It’s okay to tense your muscles (though only if you actually have some), but watch that face and don’t go overboard; you don’t want to look like you’re giving birth!


Celebrity and group selfies


Seen a cast member of The Valleys on a night out? Make sure you’re both in the frame, and that you have your best pose ready to go. Sure, they’re not Kim, but you’ll want to show off this selfie at every opportunity (and you won’t be able to if neither of you were ready).


Group selfies


Again, make sure everyone is able to fit in the frame (otherwise someone’s not going to be too happy when they can’t use it as their new Facebook profile picture). You know that particularly lanky friend? Well, this is where their long arms come in handy…


Toilet selfies


Beware of your surroundings; you don’t want a rogue random washing their hands in the background of your selfie in the loos of your local Wetherspoons!


The selfie toolkit


  • The selfie stick: the closer the camera to your face, the larger your facial features will seem in your selfie, so you want to get the distance just right! A selfie stick is also essential for getting everyone into the frame for a group shot.
  • The selfie ring light: this tool easily slots onto the top of your phone, and most will have a few modes to ensure you find the most flattering lighting!


Festivals to Attend in Wales

11th September 2017

7 Welsh festivals you need to attend in the summer


We’ve all heard of Glastonbury, Creamfields, Download and V Festival (and if you haven’t, where have you been, exactly?!). In fact, many of us have probably already completed the trek to dance our socks off at one of these festivals already.

However, did you know that there are plenty of great alternatives to be found a little closer to home? You may not know it, but there are a number of music, comedy, and cultural festivals in Wales to enjoy each and every year!

From dancing along to the likes of Rag’n’Bone Man, Laura Mvula, and a range of other great musical acts at Festival Number Six in Portmeirion, to sampling the world’s best gins at the Cardiff Gin Festival, here’s our round-up of the best Welsh festivals to attend in the summer months…


  1. The Green Man Festival
  • When: 17th – 20th August 2017
  • Where: Brecon Beacons
  • Website:


Held in the beautiful and inspiring location of the Brecon Beacons since 2003, the independent Green Man Festival has evolved to become the largest contemporary music and arts festival in Wales.

The winner of a number of awards (including “Best Festival” at the 2015 Live Music Business Awards), Green Man is famed for its ethical approach, being a charitable partner of The Bevan Foundation and Oxfam Cymru. It also combines the Brecon Beacon’s sprawling views of mountains, forests, rivers, and waterfalls, with charity stalls, and performances from the best up-and-coming acts in music, comedy, film, and literature.

To mark Green Man’s 15th year celebration, festivalgoers can enjoy music from the likes of PJ Harvey, Ryan Adams, Kate Tempest, The Shins, and British Sea Power, as well as comedy from Josie Long, Rob Deering, and more.


  1. Festival No. 6
  • When: 7th – 10th September 2017
  • Where: Portmeirion, North Wales
  • Website:


If you want a festival that combines great music with a beautiful landscape, Green Man isn’t your only option; say hello to Portmeirion’s Festival No.6!

Described as a “unique and magical site”, the Italianate village of Portmeirion in North Wales provides the perfect contrast to the festival’s upbeat, lively atmosphere with its surreal, yet picturesque views. Since its first event in 2002, Festival No.6 also makes the effect to ensure everyone feels welcome with its family friendly vibe, disabled access, and its wide range of music genres, from rock to folk, to dance, house, and techno.

Standout performances this year will include big acts such as Rag’n’Bone Man, Laura Mvula, Bloc Party, and our very own Charlotte Church’s Late Night Pop Dungeon, as well as Colour Me Wednesday, The Blinders, and a host of other great acts ready for you to discover.


  1. FriendsFest


‘Friends’ is one of those classic TV shows that need no introduction; if you’re a 90s kid, then you’ve no doubt spent countless hours watching the boxsets, and can probably quote many of the scenes word-for-word. If that is you, then good news; the sets are coming to Cardiff!

As well as relaxing in full scale recreations of Chandler and Joey’s apartment, and Monica and Rachel’s apartment, visitors can enjoy a coffee at the Friends’ favourite hangout, Central Perk, go for something a little stronger at the Chick and Duck Bar, or even grab some lunch at Monica’s Moondance Diner.

You can also ‘Recreate the Titles’, and purchase exclusive merchandise and memorabilia from the on-site gift shop, making FriendsFest the perfect experience for any Friends fan.

  1. Glass Butter Beach


Hosted near the picturesque surf village of Abersoch, with beautiful views of Cardigan Bay and access to its very own beach, the Glass Butter Beach festival is in a prime location for its annual Wakeboarding event, GBB Quadra Crown, and musical performances from some of the UK’s biggest and best acts.

Although the festival won’t be hosted this year due to inappropriate weather conditions, Glass Butter Beach will be back in full swing next summer. Plus, with 2016’s headliners including Naughty Boy, Katy B, The Amazons, and Wolf Alice, we’re expecting good things for next year’s event.

If you want to attend Glass Butter Beach next year, be quick; a limited number of tickets will become available on 1st December!


  1. Gin Festival Cardiff
  • When: 5th – 6th August 2017
  • Where: Tramshed, Cardiff
  • Website:


Describing itself as “the UK’s first, biggest, and best gin festival”, Gin Festival Cardiff is the place to be this summer if you consider gin to be your favourite tipple.

As well as being able to sample and buy over 100 different gins from around the world (many of which are exclusive to the festival), visitors will also have access to live music, talks, food, and a gin cocktail bar, as well as gin masterclasses and the opportunity to meet many of the gin distillers in person. This will give you plenty to keep you occupied!

Even if you’re not a seasoned gin lover, experts will be on hand to provide help and recommendations. So, you never know; you may just discover your new drink of choice here.


  1. Burning Lantern Fayre


Though some may argue that this doesn’t technically count as a ‘festival’ (taking place on a single day) the Burning Lantern Fayre is still worth a mention due to its exciting musical line-up, and its interesting choice of location in the St Fagans National History Museum in Cardiff.

A brand-new event for Wales, the Burning Lantern Fayre will pair stellar musical performances with a family fayre feel, offering a range of street food stalls, and workshops and activities for children of all ages; these will include pony rides, arts, and crafts, and even circus tricks.

As well as music from Tom Odell, The Shires, Into the Ark, Martha Reeves & the Vandellas, and many more great acts to be announced, older audiences can also enjoy craft beers and ales on site.


  1. The Real Ale Trail


The official date for this year’s event might still be kept under wraps, but the Real Ale Trail is still worth getting excited about for anyone that loves to spend a summer’s evening in the pub!

Born in 2010 and based on the idea of the humble pub crawl, this one-day event involves you hopping on a festival bus, and being driven to and from 10 pubs in the beautiful Flintshire countryside; the best type of landscape to enjoy as you sample ales from a range of the area’s many local microbreweries.

Interested in tickets? These can be purchased from all participating pubs, including The Crooked Horn, The Britannia, Crown Inn, and Y Dderwen – Royal Oak (who, just FYI, may even teach you a little bit of Welsh…).